Engineering-Led Managed Services & SRE on Google Cloud
Downtime damages revenue, brand reputation, and enterprise valuation. Traditional Managed Service Providers (MSPs) operate on a flawed reactive model: they wait for systems to fail, patch symptoms manually, and close tickets.
At Aviato, we deliver an engineering-first managed service built on Site Reliability Engineering (SRE) principles pioneered at Google. We proactively eliminate recurring failure modes, codify fixes into Terraform, and build systems that scale gracefully.
Our Managed Services Capabilities
- ⚙️ Site Reliability Engineering (SRE)
Service Level Objectives (SLOs), error budgets, automated autoscaling, and self-healing cloud workloads on Google Cloud Run and GKE. - 🛡️ Managed Agentic SOC
24/7 autonomous threat triage, incident containment, and telemetry monitoring across Google Cloud and identity providers. - 🤖 Agent Reliability Engineering (ARE)
Production evaluation, drift detection, and circuit-breaking for enterprise AI agents and LLM workloads on Vertex AI. - 🏗️ Infrastructure & Cloud Foundations Management
Continuous landing zone tuning, cost optimization, and Terraform governance. - 🔍 Architecture & Security Reviews
Quarterly well-architected reviews, automated CIS benchmarks, and continuous posture hardening.
Proven Reliability Outcomes
99.999% SLA for Fitness Platform Hapana
Migrated multi-region workload from AWS to Google Cloud Run, enabling instant 0 to 10,000 container autoscaling during peak workout rushes with zero customer downtime.
Read Hapana SRE Case Study →80% Alert Reduction with AI Agent Fleet
Built autonomous telemetry investigation agents on Cloud Run with Google Agent Development Kit (ADK) to triage alerts in under 30 seconds and halt paging fatigue.
Explore Agent Fleet Architecture →Key Deliverables
Practice Highlights
- 100% Certified Google Cloud Architects
- Production-Grade Terraform Modules
- Zero-Downtime Migration Support
Managed Services Client Case Studies
Real-world transformations, architectures, and measurable outcomes delivered by our Managed Services engineering team.
Cross-Cloud AWS to Google Cloud Modernization for Fitness Platform Hapana
Migrated millions of active workouts, global member billing, and IoT facility door access controllers from AWS to a secure Google Cloud Run landing zone with zero cutover downtime.
1,000-Core On-Demand Supercomputer for Global Engineering Leader
Engineered an elastic Slurm HPC cluster on Google Cloud with Scale-to-Zero automation, delivering 10x faster simulation turnaround with zero idle compute waste.
Confirm Control: Real-Time Field Risk Governance & Compliance
Architected an offline-first Flutter mobile application with serverless Google Cloud Firestore backend to digitize field hazard logging and APRA-compliant risk governance.
Managed Services: questions we get asked
What does a managed retainer cost?
From $5,000 a month for the first workload, on a sliding scale after that. Nine to five support at the entry price; round-the-clock cover is quoted separately.
What is an agentic SOC?
Autonomous investigation agents that triage alerts before a human sees them, built on Google SecOps and Cloud Run. On our own operations it cut on-call alerts by 80% and brought telemetry triage under 30 seconds.
Do you replace our team or work with it?
Work with it, in almost every case. We take the on-call load and the toil, your engineers keep the product work. Replacing an internal team is rarely what a client actually wants and we will say so.
What is Agent Reliability Engineering?
SRE practice applied to AI agents: evaluation in the release pipeline, drift alerting, cost controls and rollback. Agents fail differently from services, and the usual monitoring does not catch it.
Can you support workloads you did not build?
Yes, after a review. We need to understand what we are being asked to keep running before we commit to a response time on it.
Talk to an architect who has done this before.
Bring your current setup and the outcome you need. You will get a view on the approach, the risks and roughly what it costs.
Straight to a senior GCP architect. No SDR, no slide deck.
Not ready to talk? See how we migrated Hapana off AWS →
Or call +61 2 8359 9507 · Hello@aviato.consulting